Terms and Conditions
Welcome to Best You Products! Before using our services, please read these terms and conditions carefully. By accessing or using our website or placing an order, you agree to be bound by these terms and conditions. If you have any questions or concerns, please contact us at the following:
1. Registered Company Name and Address
Best You Products Ltd.
38 Pall Mall, Stoke-on-Trent, ST11EE
2. Customer Service
Email: info@bestyouproducts.co.uk
Phone: 01782 286631
3. Return and Refund Policy
We strive to ensure your complete satisfaction with our products. If, for any reason, you are not satisfied with your purchase, you may return the item(s) within 30 days of delivery for a full refund or exchange, provided the products are unused, undamaged, and in their original packaging.
To initiate a return, please contact our customer service team via email or phone to obtain a Return Authorization Number (RAN). The RAN must be clearly marked on the outside of the package. Please note that return shipping costs will be the responsibility of the customer, unless the return is due to a faulty or damaged product.
Refunds will be processed within 7 business days of receiving the returned item(s). Please allow additional time for your bank or credit card company to process the refund.
4. Shipping Policy
We offer standard delivery within the United Kingdom. The shipping cost for standard delivery is £4.95. Orders are typically processed within 1-2 business days, and delivery can take 3-5 business days from the date of dispatch. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may arise during transit.
5. Privacy Policy
At Best You Products, we respect your privacy and are committed to protecting your personal information. Our privacy policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
Please note that these terms and conditions are subject to change without prior notice. It is your responsibility to review this page periodically for updates. By continuing to use our services after any modifications, you acknowledge and agree to the revised terms and conditions.
If you have any questions or concerns regarding these terms and conditions, please do not hesitate to contact our customer service team for assistance. Thank you for choosing Best You Products!